Applications

PenCRM

Product Features

• Account and contact management
• Communications and mail-merging
• Marketing and campaign management
• Activity and diary management
• Workflow management
• Leads and opportunity tracking
• Sales recording
• Contract management
• Billing and credit control
• Customer issue management, helpdesk and support
• Reporting, analytics and forecasting
• Product information and catalogue
• Sales and marketing collateral
• Web presence
• Partner portal

General Administration Features

• Robust user management console for administrators
• Ability to create unlimited users
• Ability to create, modify, and delete users
• Different security levels for different users
• Ability for each user to modify their account information, usernames and passwords
• Online help
• Developed within the Microsoft.Net framework
• Compatible with most common browsers including Microsoft Internet Explorer, Safari and Firefox